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CHAPTER 5 - COMPLAINTS AND PROTESTS
5.1 ASSISTANCE S 1, An3,
7.1
5.2 COMPLAINT SG 5.1.1 S
1 An3, 7
5.3 COMMUNICATION OF COMPLAINTS
S 1 An3, 7.7
5.4 PUBLICATION OF COMPLAINTS
S 1 An3, 7.7
5.5 PROTEST S 1 An3, 8
5.6 SHORTENED TIME LIMITS
S 1 An3, 7.6, 8.6
5.7 TREATMENT OF PROTESTS
SG 4.3.2 & 5.5
5.8 RETURN OF DEPOSIT
SG 5.4.3
5.9 JURY APPROVAL OF SCORES & PRIZEGIVING
SG 3.16.1
5.10 OFFICIAL NOTICE BOARD
A COMPETITOR WHO IS DISSATISFIED ON ANY MATTER SHOULD FIRST ASK THE APPROPRIATE OFFICIAL TO ASSIST HIM. HE MAY ASK FOR HIS RESULT OR POINTS SCORE TO BE CHECKED, OR THE CALCULATION TO BE EXPLAINED.
5.2 COMPLAINT SG 5.1.1 S 1, An3,7
5.2.1 THE PURPOSE OF A COMPLAINT IS TO OBTAIN A CORRECTION WITHOUT THE
NEED TO MAKE A FORMAL PROTEST.
5.2.2 A COMPLAINT IS A REQUEST BY A COMPETITOR TO THE DIRECTOR TO INVESTIGATE
ANY MATTER IN WHICH THE COMPETITOR IS DISSATISFIED.
5.2.3 COMPLAINTS MUST BE SUBMITTED AS SOON AS POSSIBLE AFTER THE EVENT
GIVING RISE TO THE COMPLAINT AND MUST BE DEALT WITH EXPEDITIOUSLY.
5.2.4 A FORMAL COMPLAINT MUST BE IN WRITING, AND WILL RECEIVE A WRITTEN
REPLY WITHIN 24 H.
5.2.5 COMPLAINTS SHALL BE HANDED OR TRANSMITTED BY THE COMPETITOR TO THE
EVENT DIRECTOR OR HIS DESIGNATED OFFICIAL, WHO WILL ACKNOWLEDGE RECEIPT
AND RECORD THE TIME OF RECEIPT.
5.2.6 Complaints concerning scoring must be made to the Event director
within 8 hours of publication of the official scores for a task. The hours
between 21.00 and 08.00 local time will be disregarded for the purpose
of the time limits.
5.2.7 Publication of a new version of official scores does only extend
the complaint time in the matter concerned.
5.3 COMMUNICATION S 1, An3, 7.7
REPLIES TO COMPLAINTS SHALL BE POSTED ON THE OFFICIAL NOTICE BOARD AT FIXED TIMES, ANNOUNCED IN ADVANCE BY THE DIRECTOR.
THE DIRECTOR MAY AT HIS DISCRETION PUBLISH THE TEXT OF ANY FORMAL COMPLAINT TOGETHER WITH HIS REPLY. IF REQUESTED BY THE COMPETITOR, HE MUST DO THIS.
5.5.1 IF DISSATISFIED WITH THE DECISION ON A COMPLAINT MADE DURING THE
EVENT, A COMPETITOR HAS THE RIGHT OF PROTEST. HE SHALL, WITHIN ONE HOUR
OF THE REPLY TO HIS COMPLAINT, DECLARE HIS INTENTION TO PROTEST TO THE
EVENT DIRECTOR.
5.5.2 WITHIN 8 HOURS OF THE REPLY TO HIS COMPLAINT THE COMPETITOR SHALL
SUBMIT HIS PROTEST IN ENGLISH AND IN WRITING, ACCOMPANIED BY THE PROTEST
FEE.
5.5.3 DECLARATIONS OF INTENTION OF PROTEST AND PROTESTS WITH PROTEST FEES
SHALL BE HANDED OR TRANSMITTED BY THE COMPETITOR TO THE EVENT DIRECTOR
OR HIS DESIGNATED OFFICIAL, WHO WILL ACKNOWLEDGE RECEIPT AND RECORD THE
TIME OF RECEIPT.
5.5.4 A COMPETITOR WHO HAS MADE A PROTEST HAS THE RIGHT TO MAKE A VERBAL
PRESENTATION OF HIS CASE TO THE JURY. HE MAY BE ASSISTED BY AN INTERPRETER
OR ADVISOR OF HIS CHOICE DURING THIS MEETING.
5.5.5 THE TEXT OF ALL PROTESTS AND THE DECISIONS OF THE JURY SHALL BE
POSTED ON THE OFFICIAL NOTICE BOARD.
5.6 SHORTENED TIME LIMITS S 1, An3, 7.6, 8.6
5.6.1 COMPLAINTS CONCERNING SCORING OR ANY MATTER RELATED TO THE LAST
DAY OF THE EVENT MUST BE SUBMITTED TO THE DIRECTOR WITHIN ONE HOUR OF
PUBLICATION OF THE OFFICIAL RESULTS.
5.6.2 PROTESTS CONCERNING A COMPLAINT MADE OR THE DECISION ON A COMPLAINT
PUBLISHED ON THE LAST DAY OF THE EVENT MUST BE SUBMITTED WHITIN ONE HOUR
OF THE REPLY.
5.6.3 The Event director shall announce the publication times for all
tasks results on the last flying day.
5.6.4 Time limits applying to scores published after 1300 on the day before
the last flying day will also be reduced to one hour ont the last day
of the event.
5.7 TREATMENT OF PROTESTS SG 4.3.2. & 5.5
5.7.1 THE EVENT DIRECTOR MUST PRESENT ANY PROTEST TO THE JURY PRESIDENT
WITHOUT DELAY. THE PRESIDENT SHALL CALL A MEETING OF THE JURY WITHIN 24
HOURS OF RECEIVING A PROTEST.
5.7.2 THE JURY SHALL HEAR BOTH SIDES ON THE MATTER OF ANY PROTEST, APPLYING
THE RELEVANT FAI REGULATIONS AND THE RULES FOR THE EVENT.
5.7.3 THE PRESIDENT OF THE JURY SHALL REPORT THE RESULT AND A SUMMARY
OF ANY RELEVANT CONSIDERATIONS IN WRITING TO THE EVENT DIRECTOR WITHOUT
DELAY, WHO SHALL MAKE PUBLIC THE PRESIDENT'S REPORT.
5.8 RETURN OF DEPOSIT SG 5.4.3
NORMALLY THE DEPOSITED FEE IS RETURNABLE ONLY IF THE PROTEST IS UPHELD, OR IS WITHDRAWN PRIOR TO THE HEARING BY THE JURY.
5.9 JURY APPROVAL OF RESULTS & PRIZEGIVING SG 3.16.1
THE SCORES OF THE EVENT SHALL BE FINAL ONLY AFTER ALL PROTESTS HAVE BEEN DEALT WITH BY THE JURY AND THE JURY HAS CEASED ITS FUNCTIONS. THE FINAL SCORES MUST BE MADE PUBLIC BEFORE THE PRIZEGIVING IS HELD.
The Event director will announce at the General Briefing the place where the official notice board is located. This should be marked OFFICIAL NOTICE BOARD and is the place where all results, scores, replies to complaints and protests, and other official communications directly relating to the Event will be published. All information posted shall be signed, dated and timed.